Contact Us
Thank you for visiting our website! If you have any questions, feedback, or need assistance, please don't hesitate to reach out to us through the contact options below. We're here to help and look forward to hearing from you, and we’ll try our best to respond within 24 hours.
- Website customer and Orders: help@magcubic.com
- Wholesale/Business Cooperation: marketing@magcubic.com
- Orders and service in other Magcubic stores(like Amazon, etc non-website orders): support@magcubic.com
For any inquiries regarding your order, please include both the order platform,store name and order number in your email. Thank you!
If you do not receive a reply from us within the expected timeframe, please make sure to check your SPAM or JUNK folders, as our response may have been filtered.
Magcubic Customer Service is available Monday through Friday from 8:30 AM to 6:00 PM (UTC +8). If you reach out to us after 6:00 PM or over the weekend, no need to worry—we will respond as quickly as possible. Rest assured, you will hear from us no later than the next business day. Thank you for your understanding, and we look forward to assisting you!